4-Full service

Full Process

From selecting material , selecting model, designing, receiving goods, guiding masonry techniques , and managing, carefully service customer until the end.

Full Day

7*24 hours of counseling service, offering the most effective and fastest service to ensure that the loss caused by the failure for customers is minimized.

Full Aspects

Regularly inspect and visit all customers as per plans, and effective understanding and improvement of customer’s product usage.

Full Spirit

Patiently listen to customers’ opinions and requirements, carefully solve their problem and provide high-quality services, and refuse any gifts privately.

Pre-sales service

Full day service:7*24 hours of counseling service: offering the most effective and fastest service to resolve any problems for customers.

After signing a contract

Strictly perform the requirements according to contract, guarantee the customer’s delivery time, and guarantee the product quality.

Pre-sales service

1、Arrange on-site engineers for supervising masonry, arrange masonry training for free, and train operators in safety and technology aspects.

2、Establish the service file management system, follow up and communicate with users in time, pay a return visit by e-mail at least once a month, and return visits to customers’ usage.

Professional insulation engineering design and construction

Hengrui has a high-quality engineering design and construction team, they also provide design and construction services for chemical, metallurgy, ceramics, glass, electric power and other industry furnace or various pipeline equipment. good quality and technical services have win the appreciation of customers and the industry.

Every possible precaution is taken to ensure our products in prime condition when reach customers around the world.If you still have questions. Please contact us.

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